How We Work
Step 1: Performance Audits & Opportunity Analysis
We help each client to understand the way that they’re currently performing. And during this review, we also help them to understand the way that they should be performing, given their current circumstances.
Then, whenever possible, we help them to identify how much they can potentially gain if they achieve their suggested targets. Then, we also help them to understand which resources may be needed, in order to achieve their desired objectives.
And once all of this information has been summarised, we help each client to communicate all key details to their relevant stakeholders.
The biggest room in the world is the room for improvement
Helmut Schmidt
Step 2: Strategy & Business Case Development
When all initial information has been gathered, and once all relevant opportunities have been explored, we then work with our clients to identify the best potential strategies.
Then, after these have been identified, we help our clients to estimate (and quantify) each of the resources that they’ll potentially need, in order to achieve their desired objectives.
As part of this process, we help each client to create a very strong business case, which can be used to support any possible investment decisions. And if they need approval from other stakeholders, we can help them to achieve the sign offs that they are looking for.
Within these business cases, we always include a clear summary of all expected benefits (both monetary and non-monetary) and all likely costs. And then, once each relevant investment has been approved, we help the relevant teams to set up any new activities as necessary.
Step 3: Service Delivery & Resource Management
When it comes to strategy implementation, we can potentially work in 3 different ways, and these are as follows:
- By providing the services directly ourselves
- By managing our specialist partners in each of the relevant service areas
- By working with the clients agencies or in-house teams, to make sure that all services are being delivered as effectively as possible
And we can potentially work in several of these ways at once, depending on the nature of the agreed service mix.
The arrangement that’ll work best for your company may depend on a number of different factors, and we can be flexible around whatever those needs are.
However, no matter which of these options are chosen, we’ll always ensure that the right AI solutions are used in the most optimal way possible. And we always ensure that each client has clear performance visibility at all times.